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supTerms and Conditions
The use of this site is governed by the terms and conditions set forth below. Please read them carefully as your use of this site signifies your acceptance of these terms. Supcentre.co.nz reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering on SUPcentre.co.nz you agree to allow Supcentre to add your contact details to our database. Supcentre will keep you updated with offers and interesting information on Stand Up Paddle Boarding. You can easily be removed by either unsubscribing at the bottom of the email or by calling us on 09 520 3366.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SUPcentre.co.nz reserves the right at any time after receipt of your order to accept or decline your order for any reason. SUPcentre.co.nz reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Liability

Supcentre.co.nz is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided.

Delivery

The delivery times provided by Supcentre.co.nz are estimates only. Supcentre.co.nz will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. SUPcentre takes no responsibility for orders shipped to an incorrect or invalid address resulting from incorrect entry by the user.

International Customs Charges

Some orders may incur a customs or import duty charge. SUPcentre do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and SUPcentre will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and SUPcentre will not be held responsible for any loss of funds as a result of this occurrence.

Warranties and Repairs

All warranties offered are the manufacturers warranties and not that of SUPcentre.co.nz. Each manufacturer provides its own warranty periods and these will vary for each product.
 
All repairs are carried out by the manufacturer and not by SUPcentre. In some cases, faulty items cannot be repaired and a replacement or refund will be offered. SUPcentre cannot control the availability of parts of replacement goods.

Pricing

Prices are subject to change without notice. All credit cards are charged in New Zealand dollars.

Refunds & Returns

Returns must be in as new condition with tags attached unless faulty.
Faulty goods will be dealt with as per the manufacturer's warranty.
We will happily exchange or refund your item provided the item and its packaging are in the original condition with the original tags attached.

Order Cancellations

If notified before goods have been dispatched, SUPcentre.co.nz can accommodate order cancellations. If items have been shipped, SUPcentre.co.nz reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Copyright and Trademark Notice

This site is owned and operated by SUPcentre Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SUPCENTRE LTD.
All software used on the site is the sole property of SUPCENTRE LTD or those supplying the software.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, SUPcentre.co.nz shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
SUPcentre.co.nz shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
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